Comprehensive guide to transport options for seamless travel
City Center
Porto
1.9
mi
Airports
Francisco Sa Carneiro (OPO)
11.7
mi
Vila Real (VRL)
58.6
mi
Train
Campanhã train station4000 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Off-site parking lot
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Show more
Location
Estrada Nacional 108,
Porto,
Portugal,
4300-316,
Norte Region
Map view
Estrada Nacional 108,
Porto,
Portugal,
4300-316,
Norte Region
City landmarks
Soccer Stadium
Estadio do Dragao
1.4
mi
Bridges
Ponte de Dom Luis I
1.8
mi
Rua Carmelitas 144 Vitória
Livraria Lello
2.1
mi
Church
Porto Cathedral
1.9
mi
Market
Mercado do Bolhao
1.7
mi
Harbor
Cais da Ribeira
1.9
mi
Praca Ribeira 1
Ribeira Square
2.0
mi
Museums
F.C. Porto Museum
1.3
mi
Palace
Episcopal Palace of Oporto
1.9
mi
Square
Avenida dos Aliados
1.9
mi
Church
Church of Saint Ildefonso
1.7
mi
Church
Clerigos Tower
2.1
mi
Palace
Bolsa Palace
2.1
mi
Escadas do Caminho Novo 17
Fernandine Wall
2.0
mi
Fountains
Chafariz da Rua Escura
1.9
mi
Church
Monument Church Of St Francis
2.1
mi
Church
Capela dos Alfaiates
1.7
mi
Museums
Portuguese Center of Photography
2.1
mi
Museums
House of the Prince Casa do Infante
2.1
mi
Parks
Parque de Nova Sintra
1.1
mi
Bridges
Ponte Sao Joao
1.1
mi
Museums
Capela do Museu Militar
1.1
mi
Largo Padre Baltasar Guedes
Colegio dos Orfaos Viewpoint
1.1
mi
Garden
Casa e Quinta de Bonjoia
1.3
mi
Monastery
Monastery of Serra do Pilar
1.8
mi
Museums
Misericordia do Porto Museum and Church
2.1
mi
Church
Church of Santa Clara
1.8
mi
Bridges
Maria Pia Bridge
1.1
mi
Nearby
Palacio do Freixo
100 ft
Rua do Freixo 194
Quinta De Villar d'Allen
1400 ft
Restaurants
Palatium
100 ft
Estrada Nacional 108
Reviews and Ratings
Reviews from guests about their experience.
60%
loved their spa retreat and can’t wait to return.
6.0/10
Guest rating
Rooms
7.2
Location
6.6
Service
5.8
Dining
6.4
Guest reviews
6.0/10
based on 5 reviews
9.0
9.0/10 based on 1551 reviews
Hannah
United Kingdom,
March
2025
5.0/10
The Pestana Palacio Do Freixo is an architecturally stunning hotel along the Douro River, offering a unique blend of history and modern comfort. However, my experience was marred by service issues and unexpected construction noise during my stay. While my room was spacious and the breakfast was enjoyable, the lack of attentive service and the overpriced dining options made my stay less satisfying than I had hoped.
Rooms
6.0
The junior suite I stayed in was spacious and comfortable, though I was disappointed to find it faced a construction site, limiting my enjoyment of the view and tranquility.
Service
5.0
Service throughout the hotel felt lacking. Staff seemed distracted and not overly helpful when I had questions or requests.
Location
7.0
The hotel is beautifully situated by the Douro River, but the distance from Porto can be a drawback. It took some time to get into the city center.
Dining
5.0
While breakfast was enjoyable, I found the overall dining options to be limited and overpriced. Some menu items were unavailable during my dinner.
Facilities
6.0
The pool area was lovely but marred by pigeons, while the indoor spa facilities felt small and somewhat lacking in relaxation options.
Lucy
United Kingdom,
February
2025
7.0/10
My stay at Pestana Palacio Do Freixo was a blend of luxury and a few letdowns. The stunning architecture and friendly staff stood out, while limited dining options and the lack of nearby restaurants left something to be desired. The amazing views and excellent breakfast made a positive impression, though the unevenness in room ambiance was noticeable.
Rooms
7.0
I found my superior room to be large and comfortable, though the lighting was somewhat gloomy. The lack of a balcony was disappointing, especially since I had hoped for a clearer view of the river, which was partially obstructed by the busy road.
Service
Location
6.0
The hotel's location offered stunning views right by the Douro River, though it was a bit far from the main attractions and restaurants in Porto. The shuttle service was handy, but the last bus left at 5 PM, which limited my options for evening outings.
Dining
7.0
Dining options felt limited and overly niche. I found the dinner menu expensive and not to my taste. Breakfast, however, was really good, with a large variety that exceeded my expectations.
Facilities
8.0
The indoor pool was nice and I enjoyed having it to myself, yet I couldn't use the outdoor pool due to the weather. The hotel grounds were beautifully maintained, contributing to a pleasant atmosphere for relaxation.
Alexander
United Kingdom,
January
2025
6.0/10
Staying at Pestana Palácio Do Freixo was an overall nice experience, as the hotel is just beautiful, with stunning architecture and well-maintained gardens. However, the service level left something to be desired, particularly during breakfast and at the pool bar where I encountered long waits. My room was spacious and cozy, but I did notice certain areas of the hotel could use some upkeep. Overall, while the aesthetics were impressive, the service inconsistencies made my stay a bit less enjoyable than I had hoped.
Rooms
8.0
My room was spacious and very clean, with a fantastic view of the river. However, I felt the decor could have used a little more warmth, and some areas might need maintenance. Overall it was quite comfortable.
Service
6.0
While the staff were friendly and attentive, I did experience some delays, especially at breakfast, where there were queues for tables. It seemed like there weren’t enough staff during peak times.
Location
7.0
The hotel's location was perfect for me since it was a bit away from the bustling city center. I enjoyed walking along the river, but it might not suit everyone as it requires a bit of effort to reach downtown.
Dining
6.0
The breakfast buffet had a good variety, though service at the dining area felt disorganized at times. I enjoyed the food but felt like it could have been replenished faster.
Facilities
7.0
The pool area was a highlight for me, perfect for lounging and relaxing, but I did find the wait times at the pool bar frustrating as it could get very busy with limited staff.
Nicholas
United Kingdom,
November
2024
5.6/10
I had a mixed experience at Pestana Palacio Do Freixo. The architecture and riverside setting are beautiful, and the staff were friendly. but the service often felt lacking, especially during check-in. Additionally, the air conditioning issues made my stay uncomfortable at times.
Rooms
7.0
My room was spacious and featured high ceilings, but it lacked light and had a view of a busy road instead of the river. I appreciated the large fluffy towels, but the pillows were too puffed out for comfortable sleeping.
Service
5.0
While the staff were generally polite and friendly, I found the overall service to be inconsistent, especially during check-in where the process was long and tedious. There was a sense of disorganization, particularly with missing concierge assistance.
Location
6.0
The hotel is beautifully positioned by the Douro River, which adds to its charm. however, it's quite a trek to reach the nearby city, and the shuttle service is limited, making dining options outside the hotel quite inconvenient.
Dining
6.0
Breakfast was really good with a good variety of choices, but the dinner options were quite niche and not to my taste. The indoor bar was decent, but I was hoping for a broader menu that catered to more everyday tastes.
Facilities
7.0
The hotel’s public areas are stunning, and I enjoyed using the indoor pool which was peaceful. However, finding my way around the hotel was often confusing due to the layout, and I encountered issues with the air conditioning frequently during my stay.
Liam
United Kingdom,
October
2024
6.8/10
I had a wonderful stay at Pestana Palacio Do Freixo, enjoying its stunning architecture and views of the Douro River. The dining options were delicious, though I noticed some areas could use a bit more variety over time. Despite some minor service hiccups, the overall experience was enjoyable and picturesque. 🌅🍽️
Rooms
8.0
The room was spacious and clean, offering a lovely view over the river, but I found it slightly dark, which could be improved.
Service
7.0
I experienced mostly friendly service from the staff, who were helpful in addressing my needs, though there were moments where communication could have been smoother.
Location
7.0
The hotel is located in a lovely area next to the river, providing amazing views; however, its distance from the city center necessitated the use of Uber for my travels.
Dining
8.0
Dining at the hotel was a highlight, with tasty meals and a good breakfast selection, yet I would have appreciated more variety in the daily offerings.
Facilities
7.0
The hotel features a beautiful infinity pool and charming public spaces, though there were some service lapses that could be improved.